Are You Available Off-Hours to Take Client Calls?Return to FAQ Videos
I think one of the most unique aspects of our firm is that all three of us handle each case together. We make ourselves available to our clients twenty-four hours a day. We encourage our clients to contact us, whenever they have a question or a concern. Sometimes a long period of time may pass when nothing is really happening in a case. The client may wonder what is going on, and it may just be because we have nothing to report. We encourage our clients to contact us whenever they want. Whenever they have a question, whenever some concern comes to mind, call the office. Right away, we are going to return the call as soon as we possibly can. Even if that’s at nighttime, even if it’s on the weekend. We make ourselves available to the client when they need us. It’s not just an assistant, a case manager or a secretary that’s making themselves available. It’s us. It’s the lawyers who are actually handling the case, making ourselves available to talk to the client about their needs.